FAQ

When will my order ship?

Orders are typically processed within 1–3 business days after payment is confirmed.

How long does delivery take in the United States?

Estimated delivery is 3–7 business days after processing. Delivery dates can vary by carrier and destination.

Will I receive tracking information?

Yes. Once an order ships, tracking information is sent in the shipping confirmation. It can take up to 48 hours for tracking to become active.

How do I choose a size?

Review the measurements on the product page and visit our Size Guide.

Can I ask about an order or a product?

Yes. Use our Contact page and include your order number when applicable.

Is checkout secure?

Checkout is processed through Shopify’s secure checkout experience.

How much is shipping?

Your available shipping methods and costs are displayed at checkout after you enter your delivery address. Review the total before placing your order. See Shipping & Delivery.

Can I return an item?

Return requests are accepted within 30 days of receiving your item, subject to eligibility and exclusions in our refund policy. Read Returns & Refunds before ordering.